Welcome to HEDGES VIP
Your complete guide to managing your VIP card program. This documentation helps Organization owners, Org Admins, Location Admins, and Staff get the most out of the HEDGES platform.
Quick Start
New to HEDGES? Follow these steps to get your VIP program running:
- First Login - Access the portal
- Setup Locations - Configure your venues
- Create Card Tiers - Define membership levels
- Configure Perks - Set up discounts
- First Enrollment - Enroll your first Customer
Common Tasks
Operations
- Hostess Scanning - Check in Customers at the door
- Bar Redemption - Validate tickets and apply discounts
- Customer Lookup - Find Customer information
Managing Your Program
- Customers - View and manage VIP Customers
- Card Tiers - Configure membership levels
- Perks & Benefits - Set up discount rules
- Coupons & Push Promotions - Create special promotions
Need Help?
- Email Support: support@hedgesvip.com
- Portal: www.hedgesvip.com
- Troubleshooting: Check our Common Issues guide
Built for Organization owners and venue managers. No technical experience required.