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Floor

Learn how to handle check-ins, ticket validation, and live in-venue tasks at your locations.

Common Tasks​

Door Scanning​

Check in Members at the door, create tickets for entry, and track visits.

Bar Redemption​

Validate tickets at the bar and apply Member discounts to tabs.

Member Lookup​

Quickly find Member information, check card status, and view visit history.

Typical Workflow​

  1. Member Arrives → Staff scans wallet pass at the door
  2. System Creates Ticket → Printed or displayed to the Member
  3. Member Orders at Bar → Staff scans ticket
  4. Discount Applied → Based on the Member's tier and active offers
  5. End of Night → Review visit reports and fraud alerts

Best Practices​

  • Always verify the wallet pass is active before entry
  • Check ticket validity before applying discounts
  • Use Member lookup for quick status checks
  • Review fraud alerts at end of night

Quick Reference​