Skip to main content

Your First Member Enrollment

Step-by-step guide to enrolling your first VIP Member.

Prerequisites​

Before enrolling Members:

  • Card tiers must be created
  • Locations must be configured
  • Perk rules must be defined

See previous getting started guides for setup.

Enrollment Methods​

  1. Member scans a Sign-Up Card or Poster QR with their phone camera
  2. Landing page opens with enrollment form
  3. Member enters name and contact info
  4. Member accepts terms and age attestation
  5. Wallet pass issued immediately

The Sign-Up Cards and Poster QRs you hand out (or display) come from Acquire → Sign-Up Assets in the portal.

Method 2: Staff-Assisted Enrollment (Sign-Up Scanner)​

  1. Staff opens the device in Sign-Up kiosk mode
  2. Scans the Member's ID or enters their information manually
  3. Selects card tier
  4. Submits enrollment
  5. Sends wallet pass link to the Member

After Enrollment​

  • Member receives a wallet pass download link
  • Member adds the pass to Apple Wallet or Google Pay
  • Member can immediately use the card at the door
  • First visit creates a Member record