Customers
Managing Customer records and VIP memberships. Customers were previously called "Members" — this page moved from /features/members.
Overview
The Customers page lets you view, search, and manage all cardholders in your Organization — anyone who has received a VIP card, service-industry card, push promotion, or coupon. From here you can update tier assignments, suspend or revoke cards, and review visit history. Find it under Customers in the sidebar.
Key Features
- Customer search and lookup
- Card status management (active / suspended / revoked)
- Visit history tracking
- Contact information updates
- Card tier reassignment
Related Articles
- Customer Lookup - Finding Customer information
- Hostess Scanning - Recording Customer visits
- Card Tiers - Managing tier structure