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Reports & Analytics

Generate reports to track performance and make data-driven decisions about your VIP program.

Available Reports​

Visit Reports​

Track customer visits, peak times, location traffic patterns, and attendance trends.

Financial Reports​

Analyze revenue impact, discount costs, VIP program ROI, and profitability by tier.

Redemption Reports​

Monitor ticket redemption rates, bar usage patterns, and discount application frequency.

Enrollment Reports​

Track new member signups, enrollment sources, and growth trends over time.

Perk Usage​

Monitor discount redemption rates and perk performance by tier and location.

Offer Performance​

Measure the success of promotional campaigns and special offers.

Audit Reports​

Review all system activity, staff actions, and changes for compliance and security.

Report Types​

Operational Reports​

  • Daily visit summaries
  • Ticket redemption tracking
  • Staff performance metrics
  • Peak hours analysis

Financial Reports​

  • Discount cost analysis
  • Revenue by tier
  • Program profitability
  • ROI calculations

Customer Analytics​

  • Visit frequency
  • Tier distribution
  • Customer lifetime value
  • Retention rates

Exporting Data​

All reports can be exported to:

  • CSV - For Excel/Google Sheets analysis
  • Excel (.xlsx) - With formatting and charts
  • PDF - For presentations and sharing

Report Scheduling​

Set up automated reports to be emailed daily, weekly, or monthly:

  1. Generate the report you want
  2. Click "Schedule Report"
  3. Choose frequency and recipients
  4. Reports will be emailed automatically

Common Report Workflows​

Daily Manager Review​

  1. Run visit report for previous night
  2. Check redemption report for discount usage
  3. Review fraud alerts
  4. Export for records

Weekly Performance​

  1. Compare week-over-week visits
  2. Analyze tier distribution
  3. Review offer performance
  4. Adjust promotions as needed

Monthly Business Review​

  1. Financial impact analysis
  2. Customer retention metrics
  3. Program ROI calculation
  4. Strategic planning data

Tips for Using Reports​

  • Compare Periods - Look at trends over time, not just snapshots
  • Filter by Location - Analyze each venue separately
  • Export Raw Data - Do custom analysis in Excel
  • Schedule Regular Reports - Stay on top of key metrics
  • Share with Team - Keep everyone informed